There seems to be an issue with firmware version 1.9.60 which causes controllers to lose rc connection. This is a developing issue which we are in contact with DJI about.
We will update this forum and our FB page when we have more information, but at this time we are recommending that people with Phantom 3 Pro/Advanced/SE and Phantom 4 NOT perform any updates unless absolutely necessary until this matter is better understood and addressed. The issue does seem to be limited to those airframes at this time, but if you have had a similar issue with another model, let us know in the comments and one of our support staff will reach out to you.
As of this time repairs sent it will not have this firmware installed without first getting approval from the customer with the customer understanding the risks involved.
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